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These "Trends” Are The New Normal [Best of 2024]

Distribution First

CHAPTER

Harnessing Customer Voices in Brand Building

This chapter explores the trend of using customer advocacy and authentic storytelling to enhance brand credibility, particularly in the B2B sector. The speakers discuss strategies for engaging customers, emphasizing the importance of genuine narratives over traditional marketing tactics. They also outline actionable steps brands can take to differentiate themselves in a crowded market while preparing for emerging trends in 2024.

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