10min chapter

The Debrief by incident.io  cover image

How to build a successful on-call team

The Debrief by incident.io

CHAPTER

Operationalizing On-Call Teams

This chapter discusses effective strategies for establishing and operationalizing on-call teams, focusing on robust onboarding practices and a phased approach to acclimate new members. It highlights the importance of simulating real-life on-call scenarios and documenting incidents to foster a culture of communication and growth. The speakers also reflect on their experiences while introducing valuable resources for further exploration of incident management methodologies.

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