2min chapter

CHURN FM cover image

E273 | Redefining Customer Success in the Age of AI with Agency's CEO Elias Torres

CHURN FM

CHAPTER

Enhancing Customer Communication and Reducing Transition Friction

This chapter explores the challenges of transitioning from sales to customer success, focusing on communication gaps that can frustrate customers. It advocates for the use of automation and AI to enhance the handoff process and shares practical solutions for improving customer communication.

00:00

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode