How Do You Decode Negative Cues?

When you're having a sensitive conversation with somebody out, let's say, an investment that went awry. You might start decoding those same signals where they lean away from you and cross their arms or pull a book in front of them. Caue: It's really important to know this by yourself, itend to misinterpret neutral cues as negative. If someone shows shame, i might pause and say, listen, empathy. But if there specific cues like shame, that's a very different line of stoning, right?