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Tech Support Services and Entrepreneurial Journey
The chapter explores the potential of remote tech assistance services like Geek Squad, focusing on tech support for older adults and setting up home offices in response to the growing demand for such services due to remote work and smart home devices. It discusses the idea of a local franchise model for delivering tech support services and shares the entrepreneurial journey of an individual who transitioned from owning a jeans shop to building a successful appliance repair business in Silicon Valley.