Aligning Product & Customer Success Teams to Fuel Growth with Gainsight Product Leaders
The Product Podcast
00:00
The Challenges of Product in Customer Success Teams
We both in customers success and product need to be driven by metrics. And importantly, n p s, how do they feel about your company and your product? So these are areas where you can have shared goals and activities with your customer success and afact. Tyo: I would love if you could share a little bit more about what do you see is is some of the challenges that product in customer success teams face as they're trying to get in this rhythm and operate and lockstep. christine: i cold imagine many of you be thinking, if i opened that door, will i just be inundated?Tyo: You know, one of the the corps challenges is is often
Transcript
Play full episode
