The AI Adoption Journey for AI in Service Operations - with Chris MacDonald of PTC
The AI in Business Podcast
00:00
What Are Your Thoughts About What You're Putting Down?
An experienced service manager has loyalty enough to the company, they have some sort of pride. They probably get a great deal of satisfaction for solving a customer's problem. That kind of person usually knows what they have to do to not interfere with their customers. And especially when we're talking like heavy industrial equipment or medical devices, these, these service technicians are r or, frankly, very highly paid, valuable assets in many cases.
Transcript
Play full episode
