Don't be afraid to ask about difficult people in your life and Amy will handle them. Research shows that genuine flattery helps to calm their ego so if you can find something they're actually really good at point it out. Do a risk assessment of what are the risks of me calling out this behavior or do I risk damaging the relationship? HubSpot CRM platform makes it easy to get every team working in sync from sales to operations to marketing and beyond. When your teams are on the same page your customers have a better experienceyour customers will thank you.
To cap off our Getting Along series (see the last four episodes in our feed if you missed them), Amy Gallo offers advice, in front of a live audience, on how to deal with “difficult” colleagues. She talks with Amy Bernstein about the different types of difficult coworkers (from the tormentor to the know-it-all) and then answers questions from several members of the audience about the specific situations they’re facing. If you’re navigating a tough work relationship right now and don’t know how to turn things around, this episode is for you.
Resources:
Sign up for the Women at Work newsletter.
Email us: womenatwork@hbr.org