6min chapter

The Business of Travel cover image

AI and the Future of Business Travel | GBTA-AI: AI and Business Travel

The Business of Travel

CHAPTER

Evolution of Booking Process in Business Travel

This chapter explores the evolution of the booking process in business travel, from traditional methods to online tools, and discusses the potential for AI to enhance the interface and improve the core piece of booking. The speakers also highlight the convenience of AI in anticipating travel needs and mention the potential risks and hallucinations associated with AI tools.

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