Counter-Errorism - Episode 9 - Ron Gantt
Counter Errorism
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Recognizing Expertise in Complexity
This chapter focuses on shifting the perception of individuals in high-pressure situations from seen vulnerabilities to acknowledged expertise in problem-solving. It discusses the impact of the COVID pandemic on organizational knowledge and the balance between employee decision-making and procedural compliance. The conversation emphasizes the need for curiosity, effective communication, and understanding the complexities surrounding decision-making in dynamic work environments.
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