Paraphrasing is really critical for handling objections and scepticism in the moment. Paraphrasing also allows you to reframe, so you can put your words on top of their words. If you do it skilfully enough, ifyou'e had enough time to prepare, they might allow you the freedom to change it from a question about pricing to a question about value.
Preparing to speak in front of a skeptical audience is more than thinking about objections beforehand – there are specific techniques you can use to respond to these challenging situations without sounding defensive, evasive, or dismissive. Here, we offer a few key tips for how to handle skepticism with aplomb.
In this podcast, host Matt Abrahams and Stanford GSB lecturer Burt Alper share how to prepare for these challenges from your audience and discuss the importance of tactics like acknowledging audience input, reframing responses, and how to remain cool, collected, and credible.
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