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Evolution of a Freelancer Marketplace
The chapter explores the journey of a software-powered services marketplace that originated from an Amazon business, detailing the transition from reliance on Amazon to developing marketing strategies and B2B relationships. It highlights the challenges faced due to changes in Amazon's algorithms and the shift towards a model with vetted freelancers, expanding into various industries. The chapter delves into the operations of a marketplace connecting pre-vetted freelancers with clients and discusses the automation and categorization of virtual assistants based on their roles.