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2min chapter
Exploring Quality in Management with Luca Dellanna
The Art of Quality
Intro
This chapter explores the concept of communication breakdowns using the childhood game of broken phones, illustrating how effective management can enhance communication in a business context. The hosts delve into human behavior and insights from a recent book on ergodicity, highlighting a guest expert's contributions to the discussion.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode