Ecom Gold cover image

Eli Weiss Teaches Customer Experience.

Ecom Gold

00:00

CX CS - What's the Bare Minimum?

The bare minimum is giving people the ability to get an issue resolved in a normal way. What's better somewhere in the middle is offering a quick response time with people that are in your team. Going above and beyond this viewing each customer as a holistic customer versus like setting up a bunch of like best practices and frameworks and rules, makes my eyes roll.

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