Navigating Tech Implementation and Vendor Relationships

We sat down with James Hatfield from LiveSwitch and Michael Brevdeh from Cubby to unpack how self storage operators can make the most of their technology—whether you're working with what you already have or considering your next big upgrade.

We dive into:

• The essential tech tools every facility should have in place

• The most underutilized features operators overlook

• How tech can help you enhance marketing, convert leads, and optimize operations

• Tips to automate your workflow—and what tasks should not be automated

• Signs it’s time for a tech upgrade and how to prioritize improvements

• Red flags when evaluating new tech and vendors

• Emerging trends like AI, smart facility tools, and what could become the next must-have for storage facilities

If you're a self storage operator wondering how to get more out of your systems—or which tech investment will actually move the needle—this one’s for you. This webinar originally aired on July 3, 2025 .

Watch the YouTube replay- Webinar of this Episode

Guest: James Hatfield (LiveSwitch) and Michael Brevdeh (Cubby)

Hosts: Tommy Nguyen & Melissa Huff

Brought to you by the teams at StoragePug and Lighthouse Storage Solutions