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Challenges and Benefits of Smart Meters in the Energy Sector
The chapter discusses the challenges and benefits of smart meters, emphasizing issues with faulty readings leading to billing discrepancies and frustrations for users like Diane and Leon. It highlights the components that make smart meters 'smart' and the potential risks associated with them, stressing the importance of communication with suppliers. The conversation also addresses the massive scale of the smart meter rollout in Britain, comparing adoption progress with other countries and underlining the importance of energy efficiency for national security and cost savings.