
#57 Sheila Heen: Decoding Difficult Conversations
The Knowledge Project with Shane Parrish
00:00
Navigating the Layers of Difficult Conversations
This chapter examines the complexities of challenging dialogues by focusing on blame, feelings, and identity. It highlights the importance of shifting from a blame mindset to one of curiosity, while also addressing the underlying emotions that are crucial for productive conversations.
Transcript
Play full episode