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19min chapter
Phil M Jones | Knowing Exactly What To Say In Any Situation
The Ideal Day Podcast
The Power of Words in Human Interaction
This chapter emphasizes the importance of choosing the right words in human interaction and how they shape beliefs and influence behavior. It discusses how words create mental images and impact the way messages are received, highlighting the power of words in creating anxiety or hope. The chapter also touches on other factors like tone, body language, and style of communication and their impact on shaping people's perception of change.
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