AI's Impact on Finance Processes and Customer Service

The first episode of Product-Led AI, where Greylock investor Seth Rosenberg chats with builders putting the power of AI into products that people love.

Fintech company Ramp has always been obsessed with time. The one-stop-shop financial operations platform was purpose-built to make businesses more efficient so they can focus on the work that really matters – and create more wealth. Since launching in 2020, the company has saved businesses 10 million hours of human labor and more than $1 billion in spend. AI could make that impact even higher, says Ramp CEO Eric Glyman. The company has gone all in on AI both internally and externally.

In this episode, Eric talks about fintech’s natural fit for AI; how Ramp has thoughtfully incorporated AI capabilities into the platform in recent years; and shares his outlook for the day when all knowledge work is enhanced by AI, giving people the time they need to focus on creating and building. 

Check out the whole series at productledaipod.com

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