3min chapter

10% Happier with Dan Harris cover image

Dolly Chugh, How Good People Fight Bias

10% Happier with Dan Harris

CHAPTER

The 2060-20 Rule

There are two types of people when a change comes through: 2060 and 20. If you're dealing with the first 20, go for it. Just put them in, activate your learning mindset and allow them to do the same. The bottom 20 focus on signaling that this is not cool from a norm standpoint but don't get in a long protracted argument. People who are not deeply entrenched on the issue are more persuaded by humanizing stories than by data.

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