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4min chapter
164. Mauro Porcini, PepsiCo's senior vice president and chief design office
Inside the Strategy Room
How to Apply Human Centric Innovation in the Public Sector
Eric Shandaz: Human centered innovation is a diversity of perspectives and experiences. He says it's important to create a psychologically safe space so that people can share openly, look at the problem through very different lenses. When things don't work, instead of questioning if we had the right people behind that process, you question innovation, he says.
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