571. Q&AF: COVID Resurgence, Winner's Mindset & Handling Dissatisfied Customers
REAL AF with Andy Frisella
00:00
Handling Dissatisfied Customers and Negative Reviews
This chapter explores the importance of addressing dissatisfied customers and negative reviews in business. It emphasizes the need to assume good faith, publicly explain the situation, and turn unhappy customers into loyal fans.
Transcript
Play full episode
