
EP147: How to Develop a Growth Plan for a Fast-Growing Startup
The GrowthTLDR Podcast. Weekly Conversations on Business Growth.
SaaS
Only about 20 % of our customers get touched by sells, so a, it's inside sales. We are working quite a lot into on like, how do we make lay boarding as easy as possible? Like, super easy to use tool. And am this spreads beyond just the initial sala. In our case, we have a huge expansion sor cohorts. Ah, and at actually a hundred 30% churn minus curn plus exenption,. which is one of the most amazing a sasmetrics i've seen. So yes, it's good to look at this whole experience in one go, rather than so as i set more folks on the customer journey, rather than splitting teams
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