
Michael Lacorazza (U.S. Bank) | A Legacy Bank Leaning on AI for Growth and Continues Creativity
The CMO Podcast
00:00
Revolutionizing Banking Through Enhanced Customer Experience
This chapter explores strategic changes in marketing organizations aimed at consolidating functions to improve efficiency. It highlights the importance of a data-driven approach in enhancing customer experience and showcases innovative features that address customer pain points in the banking sector.
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