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483 Immersion by Paul Zak

The Marketing Book Podcast

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Harnessing Brain Technologies for Understanding Customer Preferences

The chapter explores the limitations of traditional methods like focus groups in evaluating emotional responses to advertisements, advocating for the use of brain technologies for capturing true preferences. It narrates a journey of researching customer behavior prediction through brain analysis, emphasizing the significance of immersion and emotional engagement in experiences. The discussion highlights the role of science in decision-making processes, showcasing the efficiency of using data and measurement, particularly immersion data, for predicting market outcomes accurately.

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