3min chapter

Service Design Show cover image

Journey Management in 2025: Trends, Challenges, and Predictions / Jochem van der Veer / Ep. #218

Service Design Show

CHAPTER

Intro

This chapter explores the evolution and trends of journey management, offering predictions for 2025. It highlights common pitfalls, practical implementation tips, and the impact of AI on the field, supported by real-world success stories.

00:00

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode