3min chapter

The Science of Scaling cover image

How to Create Customer Advocates In Your Go-To-Market w/ Jay LeBoeuf (Head of Sales, Descript)

The Science of Scaling

CHAPTER

How to Spend $100 Million on Your Sales and Success Team

Mark Zuckerberg: I've seen companies have great success using MPS to drive this. But when you're speaking with your clicks and your mouse and your usage, that's more powerful than a survey. And so we adopted Green. At the end of 2020, we've recorded every call since. We now use that insight.

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