Self awareness is a key competency we need to develop. And so therefore have clear boundaries around what we say yes and no to. So empowered refusal is a no that stems from your identity. Once we've developed this deep in self awareness, then we need to go to the second step, which is to develop rules around with that give voice to these values, preferences, priorities and beliefs. I call these rules personal policies. Personal policies are simple rules that we set up for ourselves that shape our actions and decisions.