115: Onboarding to Build Competency and Connection – Anthea Piening
Learning Uncut
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Transforming Sales Teams and Learning Development
This chapter examines the changes within a sales team as it embraces diversity in gender, age, and cultural backgrounds, influenced by post-COVID labor market shifts. It also discusses the evolving roles of Learning and Development (L&D), highlighting the shift towards personalized training and the integration of technology in learning approaches. The chapter underscores the strategic balance L&D leaders must maintain between organizational demands and employee development needs, amidst budget constraints and an emphasis on user experience.
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