How Do You Get to the Reason?

In your book, you say that every difficult conversation is really three conversations. What are they and what ar these conversations look like in a business context? I think i have to demonstrate to you that i'm willing to say what's in my internal voice,. That might make me a little bit vulnerable, or admit i don't have any answers. And maybe there isn't a conversation to be had here, or maybe there isn’t a to be done. We all carry around us core pieces of the story we tell ourselves about who we want to be with others.

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