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192: Colleen Schnettler — Stair-Stepping into SaaS
The Bootstrapped Founder
Support Requests Are Challenging, Right?
I rarely get, I haven't told this yet, I rarely get support requests. But when I do, they can be gnarly. Sometimes the support requests are challenging and they'll take, they'll take several hours out of a day. And it's hard for me as kind of an ambitious, excited person not to think like I have so many ideas for simple file upload ways that could grow. It'shard for me not to just want to, oh, if I could just take like one day, one day, you know? So yeah. That's never passive. There's always some brain space occupied by that project, right? Is that still happening for you, even
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