"The challenge of being a good listener goes well beyond me being able to repeat back to you word for word what you just said," he says. "Can I understand the bedrock message that you had in your mind? And then do I also pick up all the cues from your facial expression, from your body language?" He adds: "If I can help you understand those assumptions, then I've really made a contribution to you"
Today I have invited Jack Zenger to the show. Jack has spent, if you can believe it, five decades and then some working as an entrepreneur and also an academician. He's the CEO and co-founder of Zenger Folkman. He was a faculty member at USC and later taught at Stanford's Graduate School of Business, but beyond all of this, what Jack Zenger is really all about is relevant data. So that instead of just saying, "Well, this is what I think about the world," he actually has captured the data to distinguish between what we think and what is real. Discover more from Jack here: https://zengerfolkman.com/
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