3min chapter

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The Bottom Line

CHAPTER

Confusion Marketing and the Use of Decoy Effect in Retail and Tech

This chapter explores confusion marketing and the decoy effect in retail, discussing a study on bread makers where retailers strategically place an expensive bread maker next to a cheaper one to make the cheaper one appear more valuable. It also examines the use of this strategy in the tech industry and how presenting a range of products helps create credibility and engage customers.

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