22min chapter

Service Design Show cover image

The Secrets to Effective Design Leadership / Marzia Arico / Ep. #203

Service Design Show

CHAPTER

Effective Design Leadership and Organizational Transformation

The chapter delves into the characteristics of a new type of leader in design and organizational settings, emphasizing empathy, human-centered approaches, and an experimental mindset. It focuses on the importance of storytelling as a leader to inspire change and drive innovation, highlighting the need for challenging traditional processes and fostering a culture of progress. The discussion also explores practical examples of effective leadership by empathizing, listening, and understanding organizational dynamics to create transformative solutions and drive meaningful change.

00:00

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode