What Is Customer Experience?

Customer experience really means is it's all the way as that we interact with people. It's how they find out what we do and how they come to our web side. The tone of the conversations we have with them during a sales process. And when they we deliver the service to them, right? So whether like me. I might go in and i might be runting a workshop, or i might be running a meet in. How i do that is part of the customer experience. If i'm selling them a physical item, how it's packaged is part of Customer Service. When there's a problem, how we respond, it's everything about how the people we serve interact with