The Official SaaStr Podcast: SaaS | Founders | Investors cover image

SaaStr 740: The Top 10 GTM Mistakes I See Founders Making Today with SaaStr CEO and Founder Jason Lemkin

The Official SaaStr Podcast: SaaS | Founders | Investors

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Navigating Customer Relationships and Avoiding Detrimental Practices in Pricing and Customer Success

Exploring the pitfalls of focusing solely on immediate returns, pricing strategies without added value, and the evolving role of customer success teams in driving sales. Emphasizing the significance of building strong customer relationships, fostering positive referrals, and valuing customer satisfaction above aggressive sales approaches.

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