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E006 - A’verria Martin, Chief of Staff, Head of Research Operations and Strategy at ServiceNow

UX Research Rundown

CHAPTER

Are You Trying to Build Trust With Stakeholders

I hear these stories, similar stories all the time, like, this is this building these relationships and showing value. Like meeting them where they are basically and bringing them along rather than kind of, hey, here's where I am. Come to me kind of thing. That's how you get a seat at the table. At some point, you don't even have to be there. Some other person will promote research within their functions,. So that all makes sense to me.

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