The Second Biggest Offender

Dike: One of the most common problems you see with how companies and service providers handle down is just not communicating at all. I think the second biggest offender, which is definitely something you see, is where large companies give there their statees communication to their devops or engineering team to take care of. And we've always seen it as a, it's a customer service task really. You nont say it's, it's on the very fringes of customer service. And it also sits outside of your product. So by abstracting it out to somebody like us, we can provide a service that we know is going to be on line ev yet’s right, even if