Assertiveness isn’t a tick-box skill or a one-size-fits-all tone. In this episode, Helen and Sarah unpack 5 common “assertiveness watch-outs” — sneaky habits that can undermine your message without you even realising it. Whether you tend to over-explain, over-apologize, or overdo your energy, you’ll walk away with practical tools to lead more effectively.
00:00 What is assertiveness?
05:05 What's your assertiveness watch out?
07:30 Mistake 1 - Too much talking
09:17 Assertive statements
12:51 Mistake 2 - Over-caveating
15:40 Using 'I' statements
17:07 Mistake 3 - All about me
19:26 Directing conversations
21:17 Mistake 4 - Energy overloads
23:34 Mirroring enough
25:39 The robot risk
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