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2min chapter
Importance of Developing the Front-Line of Customer Success
Gain Grow Retain
Introduction
Catherine blackmore is the global vice president of customer success at oracl. She has been a foundational piece of the customers success community for many years. We'll get into some of that history too, because it's really cool. But let me, let me hit you with a nice recard on first and will start there. So question for you, c Catherine wul would you absolutely just dominate? Well, i would say dominate in the general sense, because i'm sure there are probably bigger buffs out there than myself. That would have to be, choose eighties pop music. Oh, hoo.
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