Intro

On today's episode of "How Leaders Think" Kenny Lange sits down with Carter Severns, SVP of Marketing for Delivery Solutions, for an open conversation about the importance of building rapport and relationships in effective leadership. In this insightful episode, they delve into strategies for genuine connection within teams, the impact of transparent communication, and why likability plays a crucial role in a leader's effectiveness. Carter shares his journey from being mentored early in his career to now leading high-growth companies, emphasizing the power of empathy and intentionality in leadership. Whether you're in a remote setup or a traditional office environment, this episode is filled with practical advice to help you cultivate a more connected and cohesive team.

Other places to find the “How Leaders Think” podcast: 

* Apple Podcasts: https://podcasts.apple.com/us/podcast/how-leaders-think-with-kenny-lange/id1434737807

* Spotify: https://open.spotify.com/show/2wKtzb6KaF1vNlG9TsZkzh

* Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy50cmFuc2lzdG9yLmZtL2tlZXAtcmlzaW5nLXdpdGgta2VubnktbGFuZ2U=

* Amazon Music: https://music.amazon.com/podcasts/b13c5d64-50db-4626-9685-c356116ec54b

* YouTube: https://www.youtube.com/@KennyLange/podcasts

* Website: https://howleadersthink.kennylange.com/

Carter Severns Resources:
LinkedIn: https://www.linkedin.com/in/carter-severns/

#LeadershipDevelopment #EffectiveCommunication #BuildingRapport #CareerGrowth #WorkplaceCulture

• (00:00) - Career Story: Early Soft Skills Lesson
• (03:20) - Pandering to Out-of-Touch Leadership
• (08:03) - Door-to-Door Sales Experience
• (12:22) - Rejecting Top-Down Blame Culture
• (16:49) - Empathy Towards Leaders
• (20:44) - Importance of Context and Team Commitment
• (23:29) - Transparent Communication in Sensitive News
• (26:59) - Importance of Positive Feedback
• (29:47) - "Parenting: Balancing Respect and Likability"
• (34:38) - Genuine Rapport Over Likability
• (37:08) - Building Rapport Beyond Work Relationships
• (38:52) - Implementing 360 Feedback for Growth