The AI revolution and the future of customer service
Intercom on Product: Building Software in an AI-first World
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Introduction
Intercom and Product editor, April Destrainer is here to talk about the future of customer service. We're going to talk about how automation and humans will work together in the future. How AI is changing things, and even things like how we believe the majority of questions in the future may indeed be answered by AI and not by people.
Transcript
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