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Bill Macaitis - SVP/CMO at Salesforce, Zendesk & Slack - How To Build A Billion Dollar SaaS Company
The Growth Hub Podcast
Is There a Difference Between Sales Force and Slack?
When i moved to zendes, i started shifting a little bit more to a more customer centric type philosophy. We tapped in a lot more into evangelism. For our big metrics at slack were not just nepromoter score, but daily active users. And then we had a or r. Those were or three big ones a and we spent a lot of time on how do we evolve pricing and packaging?
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