The Official SaaStr Podcast: SaaS | Founders | Investors cover image

SaaStr 548: How to Build a Super High-Retention Sales Team with Twilio SVP & GM of North America Sales, Alice Katwan

The Official SaaStr Podcast: SaaS | Founders | Investors

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Empowerment and Psychological Safety in Career Development

This chapter explores the critical role of mentorship in career development, stressing the importance of personal ownership in one's career journey while leaders support and guide. It also outlines the creation of a psychologically safe environment that promotes open communication and effective team rewards, particularly in dynamic sales contexts.

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