2min chapter

The Knowledge Project with Shane Parrish cover image

#57 Sheila Heen: Decoding Difficult Conversations

The Knowledge Project with Shane Parrish

CHAPTER

Navigating Emotions and Joint Contributions in Conflict Resolution

This chapter explores the complexities of managing emotions during conflicts, especially in parenting and teaching. It emphasizes the shift from blame to shared responsibility and highlights the diverse emotional reactions of children, underscoring the need for patience as they learn to handle difficult conversations.

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