The 32 Essentials of Turn Around Leadership

You have a list that you talk about. The 32 essentials of turn around leadership. They're super valuable and helpful. I mean, you really could apply this to a small organization. It's a PTA or a school board. You could really apply this to big and small organizations. How do you find the people when you get to a failing company? When you're an outsider, we're going to level with you. A lot of people are scared. So whatever it might be, how do you get people to tell you really what's going on the truth? By telling them the truth.