2min chapter

Masters in Business cover image

Peter Atwater on Consumers’ Decision-Making Process

Masters in Business

CHAPTER

Impact of Stories and Feelings on Consumer Behavior

This chapter explores how political events, such as the Arab Spring, can impact consumer sentiment and emotions, discussing the relationship between confidence, vulnerability, and changes in behavior. It also features ads for IBM's Watson X and Coriant, showcasing the advantages of AI in business and wealth management services.

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