9min chapter

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Is AI Damaging Client Relationships?

AI Knowhow

CHAPTER

AI Integration in Client Services

The chapter delves into how BLAY utilizes AI to enhance its remote staffing services, emphasizing the importance of understanding client preferences when implementing AI. It discusses maintaining a human touch in customer relations while exploring the balance between automation and personalized service. The conversation also covers the practical aspects of implementing AI tools like Fathom and Otter at Ballet for increased productivity.

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