"We have three top level product principles. There are things that we care about the most, I think," he says. "And then we have five design principles that are specific to the design team and the discipline of design." He adds: "There's a whole load of like, anti patterns probably in high with one run of projects"
In this episode Des Traynor and Paul Adams discuss the principles upon which we've built our product, and indeed our business, here at Intercom. They talk about the value of having a clearly defined set of principles and how they can become the foundation for cohesive decision making.
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