AI WON'T replace you, but PMMs who use it MIGHT with Susanna Bogardus, Workday
Product Marketing Life
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Intro
This chapter explores the trust gap that hinders AI technology adoption in companies, focusing on the balance between perceived benefits and job security. Insights from a principal product marketing manager highlight the need for AI implementation that aids both customers and end users, alongside a discussion on the strategic importance of customer support.
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